Privacy Policy
Last updated: September 12, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, complete practice sessions, or contact us for support. This includes your name, email address, audio recordings and transcripts from your practice sessions, and usage data such as session history and progress reports.
2. Audio and Speech Processing
When you speak during a practice session, your audio is processed to turn it into text and to score your pronunciation. Recognition runs on-device where your device supports it; otherwise, and for scoring and conversation, your audio or transcript is sent to LangScene's servers and forwarded to Microsoft Azure Speech (speech recognition, text-to-speech, and pronunciation scoring) and to our AI language model provider (conversation responses and feedback). Real-time audio during a session is transported using LiveKit.
3. Signing In
You can create an account with an email and password, or sign in with Sign in with Apple or Sign in with Google. When you use one of these providers, we receive the identifier, name, and email address it shares with us; we never receive your Apple or Google password.
4. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; score your practice sessions and give you feedback; personalize your learning experience; send you the notifications you have opted into; and respond to your support requests.
5. Push Notifications
If you enable push notifications, your device registers a push token with us that is used solely to deliver the reminders and progress updates you have opted into. You can disable push notifications at any time in your device settings.
6. Purchases
Subscriptions and credit purchases are billed and processed entirely by Apple through the App Store; LangScene never receives or stores your payment card details. We receive confirmation of your purchase and its status (active, renewed, canceled, or refunded) from Apple in order to grant and manage your access.
7. Data Storage
Your data is stored securely using Supabase and processed in accordance with their data processing terms. We apply industry-standard security measures to protect your personal information.
8. Data Retention
We retain your personal data for as long as your account is active. You may delete your account and its associated data at any time from the app's Settings, or by contacting our support team.
9. Third-Party Services
We use a limited set of third-party services to operate the platform, including Supabase (database and authentication), Resend (transactional email), LiveKit (real-time audio transport), Microsoft Azure Speech (speech recognition, text-to-speech, and pronunciation scoring), our AI language model provider (conversation and feedback generation), Apple (Sign in with Apple and App Store purchases), and Google (Google Sign-In). Each service is bound by its own privacy policy and our data processing agreements.
10. Your Rights
Depending on your location, you may have rights under applicable privacy law (such as GDPR or CCPA) including the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us at info@artivera.com.
11. Contact
If you have any questions about this Privacy Policy, please contact us at info@artivera.com.